Refund policy

Refund & Cancellation Policy

Welcome to 1 Last Try (www.1lasttry.in). Because we deal in pure herbal beauty and healthcare products, we maintain strict quality and hygiene standards. Please read our policy carefully before placing an order.

1. No Returns Policy

To ensure the safety and efficacy of our products for all customers, we do not accept returns. Once a product has left our facility, we cannot guarantee it has not been tampered with; therefore, we cannot restock or resell it. This "No Return" policy helps us ensure that every bottle or jar you receive is 100% fresh and untainted.

2. Cancellation Policy

We pride ourselves on fast processing to get your herbal remedies to you as quickly as possible.

  • Paid Orders: Once a payment is processed and an order is confirmed, cancellations are not permitted. * Please double-check your cart and shipping details before completing your purchase.

3. Damaged or Wrong Items

While we don't accept returns for "change of mind," we do want to make things right if we made a mistake. If your order arrives damaged during transit or if you received the wrong item:

  1. Report it within 48 hours of delivery.

  2. Email us at [Insert Support Email] with your Order ID and clear photos/videos of the damaged product or the incorrect item received.

  3. Upon verification, we will ship a replacement to you at no additional cost.

4. Shipping & Delivery Issues

  • Non-Delivery: If your package is marked as delivered but you haven't received it, please contact us within 3 days.

  • Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please ensure your details are 100% accurate at checkout.

Summary Table for Quick Reference

Action Policy
Change of Mind Not Eligible for Return/Refund
Order Cancellation Not allowed once payment is made
Damaged on Arrival Replacement provided (Photos required)
Wrong Item Received Replacement provided

Note: By purchasing from www.1lasttry.in, you acknowledge and agree to the terms stated above. We appreciate your understanding in helping us maintain the highest hygiene standards for our herbal community.